We encourage tipping as a way to show your shoppers appreciation and recognition for excellent service. 100% of your tip goes directly to the shopper delivering your order.
The default tip is 5% or the percentage you chose for your most recent order, whichever is higher. There is a minimum suggested tip of $2 per individual store delivery. Tips are optional and may be adjusted after your delivery is complete. You can increase your tip up to 14 days after delivery or reduce your tip up to 2 hours after delivery.
You can modify the tip both while placing an order and after delivery is complete.
In the app—
- Tap the 3 stacked horizontal lines in the upper left corner
- Tap Your orders
- Tap your recent order
- Tap Rate and tip
- Select the tip amount
On the website–
- At the top left, click the 3 horizontal lines
- Click Your Orders
- Click View order detail on the relevant order
- At the top of the order page, click Rate order
- After rating the order, you’ll be able to update the tip